At European Excellency, our goal is to make your online shopping experience as enjoyable as possible.

If for any reason you are unsatisfied with your purchase, we will accept returns up to 14 days from the date of purchase. The item must be returned in new or unused condition and contain the original box and materials.

Please contact us prior to returning your purchase.

Returns shipped at customer’s expense. Refund will be for purchase price only.

If you receive an incorrect order or the product is defective in any way, please contact us and we will work with you to replace the item. In order to process any replacement packages for incorrect or defective goods, we require photo proof of any defects. We will refund you the purchase price and shipping cost.